Faq Sections
Pickleball paddles
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To start, opt for a medium-weight racket (between 210 and 230 grams), made of composite or fiberglass, with a thickness of about 13 to 16 mm for an optimal balance between power, control, and comfort.
The price of a racket strongly depends on the material used (graphite, carbon, composite), the embedded technologies (textured surface, "honeycomb" core, vibration absorption), as well as the precision of the finishes and playing comfort. High-end rackets notably offer better stability, precision, and longevity.
- Thick paddles (14 to 16 mm): offer better control, a soft touch ideal for "dinks" and volleys.
- Thin paddles (11 to 13 mm): provide more power, responsiveness, and speed, suitable for aggressive and offensive players.
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Pickleball balls
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- Outdoor balls: heavier, hard, and resistant to wind and abrasive surfaces.
- Indoor balls: lighter and more flexible, with a more controlled bounce suitable for the smooth floors of gymnasiums.
The approved balls generally have between 26 and 40 holes, with 40 holes for outdoor balls (e.g., Franklin X-40) and 26 larger holes for indoor balls.
They are made of rigid plastic polymer (polyethylene), ensuring both robustness, consistent bounce, and longevity against repeated impacts.
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Nets & Fields
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An official net measures exactly 6.70 meters in width. It is 91.44 cm (36 inches) high at the center and 86 cm on the sides (near the posts).
- Center: 91.44 cm (36 inches)
- Ends: 86 cm (34 inches)
Opt for a portable net that complies with official standards, can be easily assembled in less than 5 minutes, and is equipped with sturdy stakes or a weighted base to ensure stability and optimal tension. Examples: Franklin, Joola, Skin Up, or Head portable nets
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Official Pickleball Rules - General Information
Double bounce rule: the ball must bounce once in each court after the serve before any volley.
Kitchen (non-volley zone): it is forbidden to enter it by hitting a ball without a prior bounce.
Game to 11 points, with at least a 2-point lead to win.
Only the serving team (or player) can score points. If the receiving opponent wins the rally, only the right to serve changes sides.
The "Kitchen" is the 2.13-meter zone close to the net. You must never touch or enter this zone when volleying the ball, even after your shot. You can enter this zone only if the ball has bounced in it beforehand.
Official Rules of Pickleball - Singles
In singles, your service position depends on the score:
- Even score → service on the right
- Odd score → service on the left
The rest of the fundamental rules remain unchanged.
The match is played to 11 points, with at least a 2-point difference. The serve alternates sides depending on the score (even or odd). You score only when you are serving.
Official Pickleball Rules - Doubles
Each team has two serves (one per player), except for the very first serve of the match where only one fault is needed to change sides.
If the serving team wins the point, the server switches sides with their partner and continues to serve. After two consecutive exchange losses, the service passes to the opposing team.
Use clear and quick signals such as: "Mine", "Yours", "Leave", or "Switch". Predefine areas of responsibility to avoid any confusion during the game.
Order
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Simply click on "My account" at the top right of the site, then select "Create an account." Fill in the requested information, validate, and your account will be active immediately.
- Choose your products and add them to the cart.
- Click on the cart at the top right and check your selection.
- Click on "Order", choose your delivery method, enter your address, select your payment method, and then confirm.
If your order has not yet been shipped, contact us quickly via the contact form or by phone to modify or cancel your order.
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Delivery
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Delivery times vary depending on product availability:
- Products in stock: preparation and dispatch within 24 to 48 business hours.
- Products ordered from supplier: preparation can vary from 5 to 10 business days before dispatch.
Once your order is dispatched, standard delivery is provided by Colissimo, with an average time of 3 to 5 business days.
⚠️ Special periods: During high-traffic periods (Black Friday, sales, back to school, end-of-year holidays), delivery times may be exceptionally extended.
We mainly use Colissimo. For certain specific or urgent orders, other recognized partners may be occasionally called upon.
Once your order has been shipped, you will automatically receive an email containing your Colissimo tracking number. You will then be able to track the progress of your package directly on the Colissimo.fr website.
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Payment
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You can pay for your purchases by:
- Credit card (Visa, MasterCard, etc.)
- PayPal
- Bank transfer
- Secure installment payment (if offered at the time of payment)
Yes, all your payments are fully secured thanks to our banking partner using the SSL protocol (data encryption).
Yes, we offer payment solutions in 3 or 4 installments without fees through our partner (if the option is available at the time of your payment).
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My discount codes
Add your products to the cart, then enter your discount code in the designated field before confirming your order.
Please check the conditions (validity, eligible products, minimum amount). If you still have issues, contact us via the contact form.
Sign up for our newsletter or follow us on social media to regularly receive exclusive promo codes.
Returns & After-Sales Service
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To return a product:
- Log in to your account and select the relevant order.
- Request a return via the dedicated form.
- Carefully pack the product and send it to the provided address.
You have a legal period of 14 days after receiving your order to make a return.
Contact our customer service quickly with a photo of the defect found. We will immediately handle your case to replace or refund your product.
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