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What is the procedure for returning a product?

To return a product: - Log in to your account and select the relevant order. - Request a return via the dedicated form. - Carefully pack the product and send it to the provided address.
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FAQs From Same Category

In what time frame can I return an item?
You have a legal period of 14 days after receiving your order to make a return.
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What to do if my product is defective?
Contact our customer service quickly with a photo of the defect found. We will immediately handle your case to replace or refund your product.
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How to contact Customer Service?

Use our contact form on the site, send us an email to the address indicated at the bottom of the page, or call us directly by phone during the indicated hours.

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